Terms and Conditions

Effective Date: February 13, 2025

1. Introduction

Welcome to GratuityTours ("we," "our," or "us"). By using our website https://www.gratuitytours.com (the "Site"), you agree to these Terms & Services ("Terms"). If you do not agree, please do not use our services.

2. Services Provided

GratuityTours is an online marketplace for booking free walking tours. We market tours provided by independent guides and tour operators but do not operate or manage these tours.

3. User Responsibilities

By using our services, you agree to:

  • Provide accurate information when making a booking or registering as a guide.
  • Use our services in accordance with these Terms and applicable laws.
  • Not misuse the Site or disrupt its functionality.

4. Data Collection and Privacy

We collect and process personal and non-personal data as outlined in our Privacy Policy.

Data Collected from Visitors:

  • Name
  • Email
  • Phone number

Data Collected from Guides:

  • Name
  • Email
  • Phone number
  • Address

Non-Personal Data:

  • Web cookies to improve user experience

5. Liability Disclaimer

GratuityTours acts solely as a marketing platform for tour providers. We are not responsible for:

  • The quality, safety, or content of tours.
  • Any accidents, injuries, or damages that occur during a tour.
  • The actions or behavior of any tour provider or participant.

By booking a tour through our platform, you acknowledge that you participate at your own risk.

6. Updates to These Terms

We may update these Terms from time to time. Users will be notified via email of any significant changes.

7. Governing Law

These Terms are governed by the laws of Belgium. Any disputes shall be resolved in the competent courts of Belgium.

8. Contact Information

For any questions regarding these Terms, please contact us at:
Email: support@gratuitytours.com